Frequently asked questions
Is this real USPS Certified Mail?
Yes. We print your PDF and our print-and-mail partner hands it to the USPS as First-Class Mail with Certified Mail and an electronic return receipt. It gets a real USPS Certified Mail tracking number that you can look up on usps.com.
How much does it cost?
$18.95 for up to 10 pages, including printing, the envelope, First-Class postage, Certified Mail and the electronic return receipt. Each page after 10 is $0.25, up to 50 pages. You see the exact total before you pay.
How do I get the signed return receipt?
After the letter is delivered, look up the tracking number on usps.com, open "Return Receipt Email" and enter your email address. USPS emails you a PDF with the delivery date, address and signature. Our return receipt guide has the steps.
How long does it take?
Most letters are printed and mailed within 1 to 2 business days and delivered 3 to 5 business days after that. Your order page shows the expected delivery date and the tracking history.
What will the envelope look like?
A standard white certified mail envelope with a window. The first sheet inside is a cover page that shows the addresses through the window; your pages follow, untouched.
What can I send?
Letters, notices, forms, records and anything else that's a PDF, up to 50 pages and 20 MB, printed in black and white on letter-size paper. We can't send originals that need an ink signature, checks, cash, gift cards, or anything threatening, harassing or unlawful.
Do you sign it for me?
No. We print exactly what you upload. If your letter needs a signature, sign it before you scan it, or add a typed or drawn signature in your PDF app.
What if my PDF isn't letter size?
We fit every page to US Letter (8.5 by 11 inches) without cropping, so A4 and legal pages print slightly smaller. You see every page exactly as it will print before you pay.
Can I send to a PO box?
Yes. Certified Mail can go to a PO box; the signature is collected when the box holder picks it up at the counter.
Can I send outside the US?
No. Certified Mail is a domestic USPS service, so we mail to addresses in the 50 states and DC only.
Who sees my document?
Our print-and-mail partner prints it, and our system makes the page previews. We don't read it. Your file stays on your private order page and is deleted 90 days after you uploaded it. Unpaid uploads are deleted after 2 days.
What if the recipient refuses it or doesn't pick it up?
USPS leaves a notice and holds it at the post office for a while, then returns it to the return address you gave us. Tracking on usps.com shows every attempt, which is often useful proof by itself.
Can I cancel after paying?
Your letter goes to the printer right after payment and can't be recalled. If we can't mail it for any reason on our side, you get a full refund. See the refund policy.
Is this legal advice?
No. We're a print-and-mail service. If a contract, lease or law says how a notice must be delivered, check that certified mail with a return receipt is one of the accepted ways.
Still have a question? Email admin@mailitcertified.com.