Refund policy

Your letter goes to the printer as soon as payment goes through, so we can't cancel or change it after you pay. That's why you see every page and the total first.

• Full refund if we can't mail your letter for any reason on our side, including a mailing-service error or an address our partner rejects after you paid.
• Reprint or refund if the printed letter didn't match the preview you approved.
• No refund for delivery problems after the letter is in the mail (USPS delays, refused or unclaimed letters), for wrong addresses you entered, or for what the document says.

To ask for a refund, email admin@mailitcertified.com with your order link within 30 days of paying.